Privacy Policy
Effective Date: 11/02/2026
ULANDA MedSpa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website [www.ulanda.co.uk] (the “Website”) or engage with our services.
1. Information We Collect
We may collect the following information:
- Personal information you provide: Name, email address, phone number, date of birth, and payment details
- Health or medical information: necessary for treatments or consultations
- Technical information automatically collected: IP address, browser type, device information, pages visited, and interaction with the Website
- Cookies and tracking technologies: We use cookies to improve user experience, analyze website traffic, and deliver relevant content
2. How We Use Your Information
We use your information to:
- Provide and manage our services, bookings, and consultations
- Communicate with you about appointments, promotions, or updates
- Comply with legal obligations, including medical record-keeping
- Improve the Website and user experience
- Protect against fraud and unauthorized access
3. Sharing Your Information
We do not sell your personal data. We may share information:
- With service providers or payment processors to fulfill services
- If required by law, regulation, or legal process
- In the event of a sale or merger of the business, under confidentiality agreements
4. Data Retention
- Personal data is retained only as long as necessary for business, legal, or regulatory purposes.
- Medical records are retained in accordance with UK healthcare regulations.
5. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion or restriction of processing
- Object to certain processing activities
- Lodge a complaint with the Information Commissioner’s Office (ICO)
6. Security
- We implement appropriate technical and organizational measures to protect your data.
- However, no online transmission can be guaranteed 100% secure.
7. Changes to Privacy Policy
- We may update this Privacy Policy at any time.
- Changes will be posted on the Website with an updated effective date.
8. Contact
For any questions about this Privacy Policy, please contact:
ULANDA MedSpa
Uphaven,
6 Hampden Hill,
Ware, East Hertfordshire
UK. SG12 7JT